Help center
Frequently asked questions
Quick answers about sizing, shipping, returns and care.
Everything you need to know
Choosing & sizing
How do I choose my size?
Measure the width and depth of the seat area you want to cover, in centimeters, and choose the closest size. Every product page lists all available sizes, and the size guide shows where to measure.
Which sofas is it suitable for?
Sizes are the cover's own dimensions, so compare them with your sofa's seat. Larger and L-shaped sofas can use more than one cover. If you're unsure, send us your measurements and we'll help you choose.
What colors are available?
Each product page shows its available colors with photos. Screens vary, so choose the shade closest to your room and sofa.
Can I combine sizes or buy a set?
Yes. Where a product offers sets or multi-buy options, you'll see them on the product page with the exact price before you add to cart.
Using & caring
How do I place the cover?
Lay it flat across the seat and smooth it into position. Each product page has its own how-to steps.
How do I clean it?
Care instructions aren't included in the product information we currently have, so we don't list any here. If you have a question about cleaning your cover, please contact us.
Shipping & returns
How does shipping work?
Shipping is free on all orders, and you'll receive tracking by email when your order ships. Full details are in our shipping policy.
What is your return policy?
Our refund policy explains how returns work. Contact us first and we'll help you through it.
How do I contact you?
Use our contact form and include your order number if you have one.